KYDRASEC TECHNOLOGIES & MEDIA LEGAL DIVISION:
Client Engagement & Terms of Service

Engagement with Kydrasec Services of any type acquired through any operator constitutes full acceptance of the terms outlined below. No exceptions.


I. PAYMENT & COMPENSATION PROTOCOL

1. Payment methods. Payments are accepted exclusively through a PayPal invoice, or through Ko-fi as a one-time payment of the quoted amount with the client's Production ID written in the payment message. No alternative payment methods are accepted. Tips are welcome but never expected.2. Payment structures. The client selects one:
- Full payment: the total service price is paid before production begins. Production begins once the payment is confirmed.
- Half-n-half: 50% is paid before production begins, and the remaining 50% after final approval, before the final files are released. Production begins once the first payment is confirmed, and the final files are released once the second payment is confirmed.
- Special payment plan: for commissions priced above $300, the client may request a plan of up to [3] installments. The amounts and due dates are agreed in writing before production begins. Production begins once the first installment is confirmed, and the final files are released once the last installment is confirmed.
3. Payment windows. Under half-n-half, the second payment is due within [14] days of final approval. If it has not been received [30] days after final approval, the commission is treated as cancelled by the client (I.5), and the final files are not released. Under a special payment plan, each installment is due on its agreed date. An installment more than [14] days late pauses production, and one more than [30] days late is treated as a client cancellation (I.5).4. Paid changes. A requested change that substantially transforms the approved work, or adds elements outside the agreed brief, is quoted separately and added to the service price before it is made (see III.5).5. Client cancellations.
- Before production begins: full refund.
- Full payment, after production has begun: 50% refund.
- Half-n-half, after production has begun: the first payment is non-refundable.
- Special payment plan, after production has begun: installments already paid are non-refundable.
- In every case, the client may request the unfinished work in its current state.
6. Operator cancellations. If the operator cancels a commission before delivery, the client receives a full refund, along with the unfinished work if they want it.7. After delivery. No refunds are issued once the final files have been delivered.8. Disputes and chargebacks. Any payment concern should be raised with the operator first. Opening a payment dispute or chargeback on a commission that was delivered as agreed revokes every usage right granted under section II and places the client in the Restricted Client Registry (V).

II. INTELLECTUAL PROPERTY & USAGE RIGHTS

1. Copyright. The operator retains the copyright of all artwork produced.2. Characters. Clients keep full ownership of the Individual/Units they bring. Individual/Units designed by Kydrasec for a client (Identity Frames and other design services) belong to that client as characters: the client may use and develop them, commission other artists to draw them, and transfer or gift them. Reselling them for profit requires the operator's written agreement. The artwork itself remains under the operator's copyright.3. Operator use. The operator may reproduce, publish and distribute the artwork on any platform, including portfolios and promotional material, unless a private commission was agreed before production began.4. Client use. The client may use the artwork for personal, non-commercial purposes: sharing it on personal platforms, as profile images, and for personal prints. Shared artwork must credit the operator, through an active social or art page or the operator's screen name.5. Prohibited use. The artwork may not be used commercially, converted into NFTs, or used to train or develop AI or machine-learning systems in any form. This is non-negotiable.6. Derivatives, watermarks and previews. Edited or derivative works must still credit the original operator. Watermarks may never be removed. [[Previews]] are not final artwork and may not be publicly posted, cropped, edited or used in any form.

III. PRODUCTION PROCESS

1. Right to decline. The operator may decline or end any commission at any time, for any reason, without explanation. If production had begun, I.6 applies.2. References. Clients are strongly encouraged to provide clear reference material: reference sheets, mood boards, pose references.3. Timelines. Timelines vary with complexity, workload and other factors. An estimate is given when production is scheduled, and the client is notified of any significant change.4. Approval stages. The client reviews three previews: the final sketch, the render before final touches, and the finished piece. Each must be approved before production moves on. Previews are sent as watermarked, reduced-quality JPGs; the full, unwatermarked files are only released at[delivery.5. Changes. At every preview stage, the client may request as many small changes as needed until the piece is right. The operator decides when a requested change would substantially transform the work, demanding significant extra work or time; such a change is a paid change (I.4). Changes requested after final approval are paid changes, except where the commission product includes a free adjustment option.6. Client responsiveness. If the client does not reply to a preview for [14] days, production is paused until they do. After [60] days without any response, the commission is considered abandoned and treated as a client cancellation (I.5).

IV. CONDUCT & ENFORCEMENT

1. Conduct. Harassment, abusive behaviour, or intentional violation of these terms allows the operator to end the commission (treated as a client cancellation, I.5).2. Restricted Client Registry. Clients in intentional violation of these terms are permanently declined from future requests and added to the Restricted Client Registry.3. Contact. Questions can be sent to the operator through any active social or art platform.

VI. CLIENT DATA

Kydrasec collects only what a commission needs: the information submitted in the request forms (contact handle, email, brief and references) and the payment details provided by PayPal or Ko-fi. This information is used only to produce and deliver the commission and to contact the client about it. It is never sold or shared, except with the payment platforms involved. After delivery, the client may ask for their data to be deleted, except for payment records that must be kept.

For questions regarding these terms or any aspect of Kydrasec's services, the operator is reachable through any active social or art platform.These terms may be updated at any time. Each commission follows the version in effect when its first payment was made.


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